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Warranty Information

Kids N' Such Authorized Dealer and Warranty Statement

Kids N' Such is firmly committed to providing our customers with best in class, reliable products through authorized dealers and purchases made directly from Kids N' Such.

Our policy is to honor product warranties and to perform services only on products purchased from an authorized Monster dealer and only accompanied by a receipt or proof of purchase. If you purchase a Kids N' Such product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Kids N' Such warranty will not be valid.

If you return an item to Kids N' Such for replacement, and that item is verified as either counterfeit or a product not manufactured by Kids N' Such, you will be notified via e-mail or phone with instructions for retrieving your item. 

Unfortunately, there are some websites and dealers who claim to be authorized Kids N' Such resellers but are not. Kids N' Such, LLC does not allow any distributor to place products for sale on marketplaces such as Amazon, Walmart, or Ebay. In those marketplaces only items "Sold by Kids N' Such" are valid for warranty coverage. Any other re-seller will void your warranty. 

Products sold on other websites from unauthorized dealers do not carry a warranty from Kids N' Such. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. 

Please protect yourself and your Kids N' Such products by ensuring that you only purchase Kids N' Such products from an Authorized Kids N' Such Dealer.

If you purchased a counterfeit product with a credit card, you may wish to contact your credit card company and dispute the charge. Kids N' Such, LLC will provide you with an email or letter identifying your product as a counterfeit to assist you in this.

For warranty service, please email us at hello@kidsnsuch.com, and we will guide you through the warranty service process.